Auto-reply messages . . . some very useful information
Auto-reply messages
Auto-reply as a tool has benefits,
particularly for business, that are extremely useful. When a sender has a
pressing need to reach a person or service and has no reply after a significant
amount of time, this can lead to a number of different negative results. First,
the sender may view the recipient as indifferent, indecisive, or incompetent. The
long-term result might be negative in many other varied respects, such as
financial loss, lack of confidence, or permanent loss of communication. Properly
utilizing auto- reply can significantly eliminate most of the items stated
above. When providing alternate sources of communication or contact, the
creator of the auto-reply message must ensure that these sources are fully
prepared to field any request and not ignore the potential person who will
attempt to make contact.
When not to invoke auto-reply
- With short
absence from email access
- When other
resources are monitoring the recipient’s email
- If the email
account is for casual use only
- If messages
can be monitored and addressed in a normal fashion
- When an absence might invoke a negative connotation
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